Privacy Policy
At Maxx Loans, we are dedicated to delivering top-notch services to you. This policy highlights our continuous commitment to managing your Personal Information responsibly.
We adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). These principles regulate the collection, utilization, disclosure, storage, security, and disposal of your Personal Information.
You can access a copy of the Australian Privacy Principles on The Office of the Australian Information Commissioner’s website at www.aoic.gov.au.
What is Personal Information and why do we collect it?
Personal Information refers to data or opinions that can identify an individual. Examples of the Personal Information includes names, addresses, email addresses, as well as phone and facsimile numbers.
This Personal Information is collected in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website maxxloans.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We do not provide assurances for website links or the policies of authorized third parties.
We collect your Personal Information primarily to offer our services to you, share information with our clients, and for marketing purposes. Additionally, we may use your Personal Information for secondary purposes closely linked to the primary intent, under circumstances where such use or disclosure would be reasonably anticipated by you. You can unsubscribe from our mailing/marketing lists at any time by reaching out to us in writing.
Upon gathering Personal Information, we will, when suitable and feasible, clarify the reasons for its collection and outline our intended use.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about things like an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union, or other professional body, criminal record or health information.
Sensitive information will be used by us only:
For the main reason for which it was acquired, for a secondary purpose that is directly related to the main purpose, and with your consent; or where required or authorized by law.
Third Parties
When it’s reasonable and feasible, we aim to obtain your Personal Information directly from you. Yet, there may be situations where third parties provide us with information. In such instances, we will take reasonable measures to inform you about the information supplied by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a few circumstances including the following:
Third parties where you consent to the use or disclosure; and where required or authorized by law.
Security of Personal Information
We store your Personal Information in a way that reasonably safeguards it against misuse, loss, unauthorized access, modification, or disclosure.
Once your Personal Information is no longer necessary for its initial purpose, we will responsibly take steps to either destroy or permanently de-identify it. However, a significant portion of the Personal Information is or will be retained in client files, which we will maintain for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. You can access your Personal Information, by writing to us.
Maxx Loans will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
To ensure the security of your Personal Information, we may request identification from you before disclosing the requested information.
Maintaining the Quality of your Personal Information
Maintaining the accuracy and completeness of your Personal Information is important to us. We will make reasonable efforts to ensure that your information remains accurate, complete, and up-to-date. If you find that the information we possess is outdated or inaccurate, kindly inform us at your earliest convenience. This enables us to promptly update our records, ensuring the continued provision of quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at:
MAXX LOANS
0402 842 920
